FAQ

Delivery time for Cilacap area typically takes 1-2 business days depending on the destination and chosen service type. We guarantee on-time delivery with real-time tracking system.

Yes, we provide delivery services throughout Central Java and surrounding areas. For deliveries outside Central Java, please contact us for special offers.

You can track your shipment status through our online tracking system on our website or by contacting our customer service. We also send notifications via SMS/WhatsApp.

Shipping fees for heavy cargo are calculated based on weight and volume. We provide transparent pricing offers before the shipment is processed.

If the item is damaged during delivery, please contact our customer service immediately. We will promptly process the claim and provide the best solution for you.

We accept high-risk item shipments with specific requirements. Please consult our team to ensure safety and regulatory compliance.